At PMF Education, we strive to provide the best learning experience for our students. We understand that circumstances may change, and you may need to cancel or request a refund for your enrolled course. Please familiarize yourself with our cancellation and refund policy outlined below:
Cancellation of Enrollment:
- If you wish to cancel your enrollment in a course, you must notify us in writing or through our designated cancellation process.
- Depending on the timing of your cancellation, different policies and fees may apply. Please refer to the specific course details or contact our support team for more information.
Refund Eligibility:
- Refunds are subject to the terms and conditions of the course you enrolled in. Some courses may have specific refund policies, which will be clearly stated during the enrollment process.
- Refunds are typically considered in the following scenarios:
- The course is canceled by PMF Education, in which case a full refund will be provided.
- A refund request is made within a specified period before the course begins, as outlined in the course details.
- In exceptional circumstances, such as documented medical reasons or other unforeseen situations, refund requests may be considered on a case-by-case basis.
Refund Process:
- To request a refund, you must submit a written refund request along with any required documentation supporting your claim.
- Our team will review your request and respond within a reasonable timeframe, typically within 10 business days.
- If your refund request is approved, the refund will be processed using the original payment method used during enrollment, unless otherwise specified.
Non-Refundable Fees:
- Please note that certain fees, such as administrative or processing fees, may be non-refundable. These fees will be clearly communicated to you during the enrollment process.
Course Completion and Refunds:
- If you have already accessed or completed a significant portion of the course content, your eligibility for a refund may be limited. This determination will be made on a case-by-case basis.
It’s important to review the specific refund policy associated with your enrolled course, as some programs may have additional terms and conditions. If you have any questions or need further clarification, please reach out to our customer support team, who will be happy to assist you.